Vision
We want to be the premier, full-service leader in the property restoration industry – delivering best-in-class customer experiences that provide peace of mind while restoring properties, lives and communities.
Mission
We believe in delivering quality restoration, one customer at a time, through our dedicated team of industry experts who provide guidance and exceptional workmanship with
a sense of urgency.
Our Values
Connection
We stand as a partner; building trust through empathy, clear communication, and a genuine commitment to helping our clients move forward.
Integrity
We bring honesty, transparency, and accountability to every interaction. We want our clients to feel a sense of relief knowing they can trust us – especially when emotions are high and decisions must be made quickly.
Professionalism
From the first phone call to the final walkthrough, we carry ourselves with calm and courtesy; treating every home and situation with the seriousness and respect it deserves.
Respect
We make sure our clients feel heard and valued – never rushed or dismissed. We honor their space, their story, and their emotional state during such a vulnerable time.
Continuous Improvement
We are always learning and growing. By seeking out the latest techniques, tools, and insights, we deliver better results and smoother experiences with each project.
Hear from our partners
Dean Balthaser
Co-Founder, Georgia Water & Fire Restoration
“Our partnership with Point 41 represents an exciting step forward, bringing experienced leadership, strategic support, and a shared vision for growth. This collaboration not only strengthens our foundation but also creates new opportunities for our employees while expanding our reach into new markets.
With over 25 years of dedication to exceptional customer service, our team of industry experts remains committed at Georgia Water & Fire Restoration to delivering top-tier, full-service restoration solutions.”
Matt Fowler
Co-Founder, Georgia Water & Fire Restoration
“We continue to evolve as a leading industry platform, built on partnerships with highly successful local brands. By sharing best practices and driving operational efficiencies through thoughtful integration, we are creating a stronger, more scalable organization.
We are fortunate to maintain leadership continuity and ownership as we embark on this journey with Point 41, who shares our vision for thoughtful organic and inorganic growth.”
Corey Pemberton
Founder, Property Medics of Georgia
“With complementary lead generation, common systems and processes, and shared core values, Property Medics and GWFR were a natural fit.
As partners, we will continue to deliver on our mission to consistently deliver 5-star service to our customers and create growth opportunities for our loyal employees.”